Rock Strong Privacy Policy
Rock Strong Privacy Policy
Effective Date: December 1, 2025
At Rock Strong, we value your privacy and are committed to protecting the personal information we collect. This Privacy Policy describes how we collect, use, and protect information through our contact forms and other means.
1. Information We Collect
We collect the following Personally Identifiable Information (PII) that you voluntarily provide to us through our contact form or during the service request process:
First Name and Last Name
Phone Number
Email Address
2. Use of Collected Information
We use the collected information exclusively for the following legitimate business purposes:
Contact and Communication: To respond to your inquiries, service quotes, and requests for information regarding our cleaning and maintenance services.
Service Delivery: To schedule and deliver contracted services (pressure washing, carpet cleaning, interior/exterior cleaning, etc.).
Direct Marketing (with Consent): To send you information about special offers, service updates, or company news, subject to your explicit consent.
Legal Compliance: To fulfill our legal and contractual obligations, including documentation required for government bids and tenders.
3. Data Storage and Security
Rock Strong is committed to protecting your PII. We implement reasonable technical, administrative, and physical security measures to protect the information against unauthorized access, use, or disclosure. Your data is stored securely and is only accessible to authorized personnel who require it to perform their duties.
4. Disclosure to Third Parties
We do not sell, trade, or otherwise transfer your PII to outside parties for marketing purposes without your permission. We may disclose your information under the following circumstances:
Service Providers: To trusted third parties who assist us in operating our website or delivering services, provided that those parties agree to keep this information confidential.
Legal Compliance: When required by law, such as in response to a subpoena or court order, or in compliance with government bidding requirements.
5. User Rights (Opt-Out)
You have the right to request access, correction, or deletion of your personal information. If you wish to stop receiving marketing communications from Rock Strong, you may opt-out at any time by sending us a written request.
6. Contact
If you have any questions about this Privacy Policy, please contact us.